Our team carefully monitors incoming orders, eager for you to receive your new Remind Her products.

Please fill out your name, contact details and address correctly so there are no delays in posting your order. If you need to change your details before we have sent your order, please let us know ASAP so we can make the adjustments. If your order is already in transit you will need to contact the courier customer service team directly.

FREE EXPRESS SHIPPING FOR ORDERS OVER $99 (AUSTRALIA WIDE ONLY).

PROCESSING TIMES

Orders are processed Monday through Friday. We will have your order dispatched within 2 business days. Tracking information is sent via email.

DELIVERY TIME (excluding processing time)

DOMESTIC SHIPPING (AUSTRALIA WIDE)
Standard Postage
Metro Area Delivery: 3-6 business days
Regional/Rural Area Delivery: 4-7 business days
Express Postage
Metro Area Express Delivery: 2-4 business days
Regional/Rural Area Express Delivery: 2-5 business days

INTERNATIONAL SHIPPING
We also offer express postage
New Zealand/USA/UK: Standard delivery up to 15 business days
Other countries: Standard delivery depending on location please allow up to 20 business days

Once a package has left our hands we have very little control over it. Please note that delivery times listed on this site are our best estimations. Remind Her is not responsible for any delays caused by the carrier, especially during high-volume periods.

If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.

If you have not received your package on the expected day of delivery, please contact the courier directly or contact us for any further support at hello@remindher.com.au

Remind Her is not liable for missing parcels due to errors on the customer or carrier's part.